The type of personal information we collect

WatchWise Marketplace collect and process the following information:

Contact details consisting of names, email addresses, personal identifiers and phone numbers.

How we get the personal information and why we have it

We do not acquire personal information from third parties. The personal information we process is provided directly to us by you for one of the following reasons:

1. If you have enquired to sell your watch.
2. If you have enquired for further information regarding selling your watch or our other services
3. If you have approached us in a personal capacity about becoming a watch retail purchaser on our platform.

Information given to us is used to process your enquiry in the capacity in which we honestly interpret it, such as providing further information, guidance on listing or selling a watch, valuing a watch, or responding to a complaint.

We do not share your information with 3rd parties.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

1. Your implied consent, by contacting us with realistic expectation of a response using any communication channel you have provided. You can remove consent at any time. To remove your consent, please contact info@watchwisemarketplace.co.uk
2. Our legal Obligations

How we store your personal information.

Under UK Data Protection law, you have rights including:

Your right of access

• You have the right to ask us for copies of your personal information. Copies can be requested by contacting us at info@watchwisemarketplace.co.uk

Your right to rectification

• You have the right to ask us to rectify personal information that you believe to be inaccurate. You also have the right to ask us to complete details of your information that you believe to be incomplete.

Your right to erasure

• You have the right to request that we erase your personal information in some circumstances.

Your right to restriction of processing

• You have the right to ask us to restrict the processing of your personal information in some circumstances.

Your right to object to processing

• You have the right to object to us processing your personal information.

Your right to data portability

• You have the right to ask that we transfer the personal information you gave us to another organization, or to you.

We will respond within 28 days of your initial contact to us regarding exercising your rights as above. You will not be charged a fee for contacting us in this regard.

Requests can be made by telephone by calling us on 01276 402436

Requests can be made by post to: WatchWise Marketplace, Abbey house, Arena Business Centre, Farnborough, GU14 7NA

Requests can be made by email to info@watchwisemarketplace.co.uk

How you can complain.

You have the right to complain to us if you believe the information you have provided to us is misused or mis-handled.

Complaints should be made in writing:

• By Post: WatchWise Marketplace, Abbey house, Arena Business Centre, Farnborough, GU14 7NA
• eMail: info@watchwisemarketplace.co.uk

You may also complain to the Information Commissioners Office (ICO)

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk